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Customer Manager

Priority Key
Highest	Means drop everything and work on this issue now. Emergency, such as server down. Issues impacting others from not being able to do their work.
High	Means work on this ASAP. Pertains mostly to customer issues and impacts business and revenue.
Normal	Most customer issues should be normal issues.
Low	Pertains mostly to internal needs that improve business and long-term projects.
Lowest	Means work on these issues when there is nothing else assigned. Non-customer, non-revenue generating issues. Internal wants and desires.

The information contained in Issue Manager is proprietary and confidential to Vertical Alliance Group.

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